Data Analytics provides the following services:

1. Prepare to Collect Data

• Survey & Questionnaire Design
• Business Research Design
• Data Collection Form Design (e.g. purchase request form)

2. Collect the Data

• Survey Administration
• Interviewing
• Workgroups

3. Validate, Enter & Store Data

• Verification Algorithm Design
• Workflow Design
• Database Design
• Data Entry

4. Extract & Transfer Data
   

• Datawarehouse/DataMart Design
• Data Extract Implementation

5. Cleanse & Transform Data

• Transformation Algorithm Design
• Data Audit
• Data Diagnostics

6. Analyse, Interpret Data

• OLAP
• Benchmarking
• Standard Reporting
• Ad-hoc Reporting
• Forecasting
• Statistical Modelling
• Data Mining
• ROI/NPV

7. Certify & Advise Consequences

• Communication/Promotion Plan
• Web site design and production
• Presentation design and production
• Report production
• Graphics & Charting
• Report auditing

8. Action

• Strategic Analysis
• Lead Executive Strategy Workshop
• Develop Recommendations

Some projects involve more than one of the steps in the chain. For instance Data Analytics undertakes return-on-investment analyses of strategic interventions and projects using the globally recognised ROI methodology of Performance Resources Organization (PRO). This methodology was developed to ascertain the business value of training programs, but the methodology is generalisable to any form of business intervention. Wouldn't you like to know if that recent multi-million dollar ERP implementation really created value for your business?

Data Analytics can either undertake parts of the Business Information Value Chain within your organisation or alternatively can aid your organisation's own internal Business Information Chain. For instance, Data Analytics can:

• Develop and deliver training to improve your employees' skills in undertaking cost-effective forms of business research and improving corporate decision making through appropriate use of business data
• Managing a Corporate Datawarehousing Implementation Project
• Leading a KPI development and implementation project
• Auditing your organisation's Business Information Value Chain to identify bottlenecks
• Developing standard reports and reporting frameworks to meet current and future decision needs, including multi-dimensional cube production
• Data Auditing - ascertaining if business information users' understanding of reports accurately reflects the sources of the data and the algorithms used to transform them
• Managing an Organisation Development project to instantiate an information driven decision culture

Data Analytics already provides a range of public workshops including "Getting to Action: Ensuring Business Information becomes Competitive Advantage". These are all held on Queensland's beautiful Gold Coast. The year 2000 public course itinerary will be available in December, 1999.

Reference Accounts

HRM Consulting

Design and delivery of their public workshop "Advanced Interpreting HR Information"

Queensland University of Technology

Design and delivery of the QUT Senior Management Development Program module: "Workforce Planning"

Australian Catholic University

Design and delivery of the Human Resource Information Systems course